DE
Unmatched Private Services for Your Family Home
DE Concierge stands out by offering three distinct tiers of service, each maintaining the same elite standard of professionalism to you and your home.
01
SIGNATURE
Essential professional Care for your Property.
A refined introduction to DE Concierge, offering essential support with a personalised touch
Our Signature service/package offers a simple yet equally high-standard service, covering essential property needs and security to ensure your home remains safe and well-maintained with professional oversight and care.
What’s Included:
- Weekly property inspections (with report + photos)
- Pool, garden & exterior maintenance coordination
- Preventative maintenance scheduling
- Key holding & access control
- Alarm checks & basic security coordination
- Mail handling & basic errands
- Emergency call-out service (24/7)
- Dedicated account manager (shared)
- Response time: within a 12 hours
02
PRESTIGE
Managed Luxury Living.
An elevated service designed for those seeking greater attention, flexibility, and seamless management.
Step up to the Prestige package for a more comprehensive management experience, including expanded concierge services, designed for greater support for your home and family.
What’s Included:
- Everything in Signature PLUS:
- Household Operations
- Regular housekeeping (scheduled)
- Laundry & ironing service
- Restocking essentials (groceries, supplies)
- Enhanced Property Care
- Regular inspections
- On-site supervision of contractors
- Minor repairs handled proactively
- Concierge Access
- Travel arrangements
- Chauffeur coordination
- Dedicated account manager
- Faster response time (same day / priority)
03
BESPOKE
Tailored Luxury Living.
Our most exclusive offering – fully tailored to your lifestyle, with every detail handled to perfection.
The Bespoke package provides our most complete and comprehensive service, including full support in all aspects of your home and family needs.
Delivered with the absolute highest standard of DE Concierge excellence.
What’s Included:
- Everything in Signature & Prestige PLUS:
- Complete Personal Lifestyle Support
- Dedicated private staff (on demand)
- Daily household management when in residence & away
- Personal assistant services
- Premium Concierge
- Event planning (private dinners, parties)
- Interior Design coordination
- Security & Privacy
- Advanced security coordination
- Annual security reviews and home security system checks
- Optional close protection services
- Staff vetting & supervision
- Full-Service Live-in staff if required
- Chauffeur Service Coordination
- Daily grocery & personal shopping
- Home service Preparation before arrival
- Housekeeping personnel: Ironing and Cleaning Service while in residence
- Dedicated personal manager (1:1 relationship)
- 24/7 immediate response